Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Will order again soon
    March 16, 2020
    Al C.
  • Maria was so kind and courteous and resolved my issue quickly and with great integrity, which I also attribute to the company as a whole. Thank you.
    March 16, 2020
    Debra
  • Lights that I ordered are on back order, so I just hope that they come in.
    March 16, 2020
    Susan M.
  • Basically they have eerthing and if there was an issue, it is taken care of quickly. Great customer servie.
    March 16, 2020
    Philip C.
  • I had a lot of trouble with the order page on line and had to call your company
    March 15, 2020
    Adele B.
  • Was great but should have mentioned needing clips to connect the chain to the chain of my light.
    March 15, 2020
    Deb P.
  • She was amazing!
    March 15, 2020
    Marcia E.
  • Communicate with the vendors better in assuring Lamps Plus customers received the right merchandise they for by double checking the order before it’s shipped out.
    March 15, 2020
    J. Hampton
  • Very efficient and pleasant experience will call again
    March 15, 2020
    Eldon S.
  • She quickly resolved the issue by sending me a replacement lens.
    March 15, 2020
    Robert H.
  • Very very very helpful. It was a pleasure dealing with both specialists. Thank you
    March 15, 2020
    Deborah M.
  • The pic of product on website is not even close to product color of globes delivered by provider
    March 15, 2020
    Hal C.
  • She was great. Very helpful in placing my order.
    March 15, 2020
    Robert M.
  • Pleasant experience & great products
    March 15, 2020
    Sheery S.
  • Julie was kind and efficient. She Listened to my stressful homebuilsing concerns and totally put my mind at ease. I thankfully will be getting my ceiling fans Next week rather than in one + months. I totally appreciate Julie!!!
    March 15, 2020
    Amy K.
  • ordered, received, love my lamps!
    March 15, 2020
    Wanda B.
  • I had to return 2 other lamps prior to purchasing this one. One was damaged and the 2nd one was not good for the area I needed it. Returns were easy. Just received this one yesterday and it is perfect.
    March 15, 2020
    Mary Jane W.
  • Tristan J. was very helpful with my problem and was able to rectify the situation.
    March 15, 2020
    Vivian G.
  • I have been your costumer for a while. I always like the products I buy from Lamps Plus. Thank you.
    March 14, 2020
    Christina C.
  • Shipping experience was not very good0
    March 14, 2020
    Melinda R.
  • The wait time to speak to an associate was a little bit irritating.
    March 14, 2020
    Joe C.
  • High quality lamp. Ups just threw it on my porch roughly. They should be more careful with your products.
    March 14, 2020
    Michael F.
  • David has all the proper units as to what we needed. We look forward to having the new unit installed this week.
    March 14, 2020
    Paul B.
  • Shannon was very helpful . I am just waiting to have installed to see how it actually fits in with my new kitchen.
    March 14, 2020
    MaryJane H.
  • Fast easy
    March 14, 2020
    Gail B.
  • She was Great
    March 14, 2020
    Terry G.
  • Can’t wait to make my next purchase.
    March 14, 2020
    Bernard W.
  • All my questions were answered
    March 14, 2020
    Beverly
  • We are enjoying the products that we have purchased
    March 14, 2020
    Roger B.
  • Specialist was very knowledgeable, professional and courteous
    March 13, 2020
    James H.

7,861-7,890 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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