Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Everything about my experience in the Lamps Plus Store in Las Vegas on Stephanie Street and online has been exemplary in every way.
    March 24, 2020
    Nicholas C.
  • He was able to find the part we needed quickly.
    March 24, 2020
    Jim C.
  • My specialist tried very hard to help. She was attentive and emphatic.
    March 24, 2020
    Anna P.
  • Did not receive the appropriate harps and finals as discussed with salesperson; I wish I knew before hand that this was a stark white shade - it looks odd with a brass base
    March 24, 2020
    Barbara D.
  • Great slection
    March 24, 2020
    Deborah C.
  • Patricia assisted us with purchases from both your Lamps Plus Open Box and Lamps Plus sites. She was very helpful and responsive when one of the ordered fixtures from Open Box was determined to be unavailable. Great customer service!
    March 24, 2020
    Fred G.
  • Kristy was just amazing. Not only knowledgeable but helpful and proactive. I was just amazed.
    March 24, 2020
    Jane P.
  • Sam was the best!
    March 24, 2020
    Pat M.
  • Very knowledgeable and professional! Very good experience
    March 23, 2020
    Rhonda
  • bought 3 lamps for 3 bathroom one lamp showed up with one of the globes broken he took care of it quickly and i have already received it tks
    March 23, 2020
    Frank W.
  • I would appreciate more information on choosing light bulbs & comparing them to incandescent bulbs. I've not seen information which seems to explain the differences well enough so I fully understand. Show me the colors next to incandescent light.
    March 23, 2020
    Kelle
  • When I could not find past purchase sku, Alex from customer service made it happen. Kudos to Alex.
    March 23, 2020
    D. Smith
  • Lamps Plus Tax Dept. has the wrong tax rate for El Paso County, Colorado and as of 3/23/20, I have not received a response.
    March 23, 2020
    Priscilla R.
  • I placed my order for furniture and didn't consider or order any lighting. It was a pleasant experience.
    March 23, 2020
    Kathy
  • Happy he called back to make sale
    March 23, 2020
    Judi
  • customer service person was terrific.
    March 23, 2020
    Sandy F.
  • He was very informative and helpful. He was happy to help me with my order. Thank you it was Awesome!!
    March 23, 2020
    Lynda M.
  • The lamp was delivered with a broken shade. Valerie was able to send me a replacement very quickly. She was very knowledgeable and helpful. A pleaseure to work with.
    March 23, 2020
    Nancy G.
  • Very impressed
    March 23, 2020
    Janie B.
  • I was very satisfied working with her. She gave me plenty of time to discuss my purchase.
    March 22, 2020
    Martin S.
  • Nicky was personable and knowledgeable, helpful and kind. Especially during this virus scare—she was wonderful to work with.
    March 22, 2020
    Sarah L.
  • She was kind, polite, and friendly under the horrible times we are experiencing!
    March 22, 2020
    Wanda B.
  • Excellent customer service
    March 22, 2020
    Charlotte M.
  • very friendly and efficient
    March 21, 2020
    Ronald M.
  • Everything was perfect
    March 21, 2020
    Carmen P.
  • I love your company,,,products and service.
    March 21, 2020
    Linda M.
  • Donna was outstanding. She provided far superior service than I have experienced in a long time. You are very fortunate to have her at Lamps Plus. I will shop again because of her??
    March 21, 2020
    Wendy S.
  • Awesome experience.
    March 21, 2020
    Maureen
  • My ceiling fan arrived quickly. Exactly what I was looking for. Very pleased with the product!
    March 21, 2020
    Elizabeth S.
  • easy
    March 20, 2020
    Cyndi M.

7,801-7,830 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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