Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Haven't yet rec'd my order, but customer service was extremely helpful, friendly and very efficient.
    July 05, 2020
    Julie W.
  • Viviana was very helpful, knowledgeable and professional. The ceiling fan arrived sooner than I expected. Great Job!
    July 05, 2020
    Patricia T.
  • The specialist helped me in my request for missing connecting item.
    July 05, 2020
    Renee S.
  • We've always had a good shopping experiences with Lamps Plus, but this was exceptional.
    July 05, 2020
    SE V.
  • Viviana was very sincere and helpful.
    July 05, 2020
    Teresa B.
  • Just looking forward to getting my mirror.
    July 05, 2020
    Vicki M.
  • Thank you for your knowledge and help
    July 05, 2020
    Vincent
  • I’m satisfied with your service that’s why I come back Time & again.
    July 04, 2020
    Al
  • Donna is knowledgeable and very helpful. This is the second time I have worked with her
    July 04, 2020
    Denise
  • The photo on your website showed a bright, beautiful copper pendant. What I received was much darker in color.
    July 04, 2020
    Rebecca H.
  • Regarding the couch, she was extremely helpful! Great job and very professional , kind!
    July 03, 2020
    Carole S.
  • i still have not received the shades that go to my 2 lamps.. have been on the phone with customer service multiple times.. and they still have not shipped
    July 03, 2020
    Cynthia B.
  • Donna was great, I ordered 3 items 2 showed up yesterday I speak to a representative and she tells me they have to reorder its not coming direct from them and it will take 3-5 days need by tuesday she cannot fix her mistake very dissatisfied
    July 03, 2020
    Don D.
  • Friendly and engaging
    July 03, 2020
    Gay H.
  • LISA was a knowledgeable lady extremely helpful. A pleasure to work with. Enjoy doing business with your company
    July 03, 2020
    Ginny J.
  • Give her a bonus AND a raise.
    July 03, 2020
    John B.
  • Jasmine took care of the issue promptly & efficiency. She was friendly, knowledgeable & competent.
    July 03, 2020
    Lisa K.
  • She was excellent! Solved my issue without any hassle. Very pleasant and professional!
    July 03, 2020
    M. Weber
  • Loved it! Very satistied.
    July 03, 2020
    Marium M.
  • Excellent follow-up and professionally operated within the organizations constraint's and objectives. excellent sales management.
    July 03, 2020
    Maryann M.
  • She is an asset to your outfit.
    July 03, 2020
    Sylvia P.
  • I was very satisfied. Rob was very helpful.
    July 02, 2020
    Brenda J.
  • Parts missing to assemble lamps parts bent
    July 02, 2020
    Brenda M.
  • It's nicer calling to place your order than just going on line, Very helpful !!!!!
    July 02, 2020
    Charles E.
  • Great experience. Great selection of lighting!!
    July 02, 2020
    Deborah L.
  • Very pleasing. I will not be hesitant to recommend your company to my friends & relatives.
    July 02, 2020
    Evelyn C.
  • More sales, more products!
    July 02, 2020
    Glenda S.
  • once i reached someone it was excellent. however, it took me a very long time to reach someone who could help.
    July 02, 2020
    Greg P.
  • Extremely helpful and friendly.
    July 02, 2020
    Hector C.
  • Had success in the past with other representatives
    July 02, 2020
    Helen S.

6,451-6,480 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.