Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Great service as always. I've always loved Lamps Plus and this location is my new favorite!
    July 23, 2020
    Cindi S.
  • All the items I got from here I like worth the money I will order again agian
    July 23, 2020
    Corina V.
  • it was a very warm and friendly environment.
    July 23, 2020
    Darren B.
  • Neville - La Mesa stores was great to work with.
    July 23, 2020
    Eddie
  • One of the best experiences I have had.
    July 23, 2020
    Elizabeth D.
  • You guys were awesome!
    July 23, 2020
    Elizabeth K.
  • Irma went above and beyond helping me order my chandelier and light bulbs. She is amazing!
    July 23, 2020
    Gloria N.
  • I was completely satisfied with this shopping experience!
    July 23, 2020
    Heather
  • This was my 2nd time ordering from this company and it was very difficult for me to order this particular item online.
    July 23, 2020
    Heather
  • The fixture hasn’t arrived yet, but so far, I’m happy.
    July 23, 2020
    Helen F.
  • Will be ordering more!
    July 23, 2020
    Henrietta F.
  • Christine was so helpful!
    July 23, 2020
    Janessa
  • My box on the wooden frame mirror was open and smashed in but the mirror was ok
    July 23, 2020
    Joe P.
  • The company on-line is not accurate with how long shipments take to deliver. 25-30 days actual is much longer than 3-5 days
    July 23, 2020
    Julia H.
  • Very helpful and accommodating with a delivery delay. Thank you!
    July 23, 2020
    Karen H.
  • Throughly enjoyed working with Cherise. Very knowledgeable and took time to send, via email, recommendations on other products I asked about. Communication was superior.
    July 23, 2020
    Karen M.
  • It was an easy a transaction
    July 23, 2020
    Karen R.
  • Very responsive to my needs.
    July 23, 2020
    Karl W.
  • As an Alaskan resident we are not normally charged sales tax for purchases in Washington. The sales person who helped us was unable to deduct the sales tax.
    July 23, 2020
    Lance S.
  • I will definitely shop with you again!
    July 23, 2020
    Linda
  • Quick response for my phone order. Easy!
    July 23, 2020
    Linda
  • Donna, was one of the best sales consultants I have dealt with in years. She should train staff!
    July 23, 2020
    Linda B.
  • Best experience ever. I felt like a 5 star customer, and I was just ordering a bulb. I will buy my next lamp from you and I will refer all my friends.
    July 23, 2020
    Lisa H.
  • Nice and thorough.
    July 23, 2020
    Marilyn
  • Shipping. I was to receive my product on July 21 and haven't received yet. Do not blame your Shipping company. It is the choice made by the company. FedEx is very poor in their services. I wouldn't mind giving extra bucks for shipping company like
    July 23, 2020
    Milin
  • GREAT customer service and SO knowledgeable about the product. Would highly recommend her to everyone!
    July 23, 2020
    Mona S.
  • Jeremy was courteous and diligent in addressing the questions I had. I appreciate how considerate and accommodating he was of my special needs and queries.
    July 23, 2020
    Natalya T.
  • Donna was very understanding of our request. Very professional. Look forward to hearing from her. To complete the project. Thanks Nora
    July 23, 2020
    Nora
  • The purchase was easy.
    July 23, 2020
    Noreen C.
  • I am very happy with my lamp; it looks exactly like the picture (only better) and definitely complements my furniture.
    July 23, 2020
    Pam C.

5,791-5,820 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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