Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review
Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
-
Check out these Reviews4.6 / 51,002 Reviews -
Check out these Reviews4.6 / 510,753 Reviews -
Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
-
Sal was so helpful in answering my questions and concerns over shipping to Hawaii.December 30, 2024Barbara C.
-
Muria is professional and courteous, as well as being extremely helpful with my purchase an delivery.December 30, 2024Lisa S.
-
A long delay in delivery time is disappointing.December 28, 2024Christine P.
-
Nuria went above and beyond in helping me research my options; she was timely, professional, and very, very helpful. I appreciated her efforts very much.December 27, 2024Brian W.
-
Been shopping at Lamp Plus now for awhile…Love the lamps and customer service also a pleasure to work with.December 23, 2024Evelyn R.
-
Emily was so helpful and friendly. She offered suggestions that were useful. Great experience!!December 21, 2024Maurene C.
-
Martha was extremely helpful and courteous, it was a pleasure speaking with her. While she was unfamiliar with the product I was looking for, Martha looked up everything necessary to make sure I got what I needed. Simply put, she was awesome.December 19, 2024John R.
-
very easy to work with, understood the problem(s) and addressed them quickly and efficientlyDecember 17, 2024Michael S.
-
Theresa was helpful and listened to my need. She took my order so I did not have sign on to my computer.December 16, 2024Robert M.
-
The consultant was very helpful. The lamp, while nicely designed, was poorly engineered. The packaging and handling was terrible. Box was ripped open at one end and much of the styrofoam blocks were crumbling, creating a huge mess.December 14, 2024Susan G.
-
She was knowledgeable, helpful, professional and personable! Great qualities that are rare in our world today!December 14, 2024Jill H.
-
I absolutely loved my experience. Nuria was a so the best in all things. Today, my lamps are arriving and I’m so excited to send her a picture.December 13, 2024Beverlee H.
-
Shannon was a pleasure to work with. She was knowledgeable, professional and very easy to work with!December 12, 2024Lorraine C.
-
They knew exactly what I needed even though the lamp I own was sold out, still had a picture I referenced and I received the exact bulb I needed.December 12, 2024Michelle C.
-
I have been working with Marty for years and she has been an absolutely wonderful. She is knowledgeable, helpful and always meets my needs. I have referred Lamps Plus to several of my friends based on her customer service and the inventory.December 11, 2024Christine S.
-
Kathy was a delight to work with. She was so knowledgeable and helpful and offered more products to choose from. Awesome Customer service.December 08, 2024Barbara C.
-
I haven't received any of my items yet, but I have no complaints bout your customer service.December 08, 2024Joanna S.
-
the item I ordered was discontinued and could not be fulfilled, but the salesperson sold me light bulbs to go with the lamps which arrived and I do not need because you didn’t send the lamps.December 07, 2024Jennifer S.
-
She was wonderful understood what I was asking, and provided a solution in a timely matterDecember 07, 2024Heidi G.
-
Trouble on website but in phone call was better. Still awaiting a receipt via email thoughDecember 07, 2024Marianne F.
-
Sal was fantastic. Very knowledgeable, friendly, and well-spoken.December 05, 2024Richard N.
-
Bryce was professional, friendly and helpful! He made my shopping experience fast and perfect! My faith in excellent telephone customer service is now restored due to Bryce.December 02, 2024Stephanie T.
-
Donna was a pleasure to deal with! She could not have done a better job! She was polite, personable, and professional. Definitely will buy from her again as needed. She is a credit to your company.-Craig ShermanNovember 29, 2024Craig S.
-
Donna was super nice and helpful and already had the part number looked up before I gave it to her.November 28, 2024Sue M.
-
Steve has been extremely knowledgeable, very helpful, courteous and responds very quickly.November 26, 2024Ajay R.
-
Kathy was very helpful and professional. What an asset to Lamps Plus. Thank you.November 25, 2024Larry T.
-
Wonderful! She didn’t want to promise a specific delivery date but said she would do her best to get the light fixture to me when I needed it. I wasn’t too hopeful so I was thrilled to see a delivery date exactly when I needed. PerfectNovember 24, 2024Terry S.
-
Salvatore was very helpful as this was the first time dealing with Lamps Plus. I would look forward to dealing with him again.November 22, 2024Peter V.
-
Christina was a pleasure to interact with at a POS. She was extremely knowledgeable and helpful !November 19, 2024Maria G.
-
Shannon was extremely helpful assisting us with our purchase to match our new Possini outdoor fixtures which Shannon assisted us with. We love them. Stunning.November 18, 2024Lynn R.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
1000's of
Exclusive Designs
Trend-setting looks from
our in-house designers.
Fast and Free
Shipping Over $49*
Discover same day shipping
on 1000s of designs.
Expert
Customer Service
Fast and friendly help by
phone, chat or email.
Amazing Values,
All the Time
Backed by our
Price Matching Policy.