Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
-
4.7 / 510,147 Reviews
-
4.9 / 58,617 Reviews
-
4.8 / 513,554 Reviews
-
4.9 / 59,173 Reviews
-
Thank you for the help with the part and informationFebruary 07, 2024Mark J.
-
Donna is a credit to your team. Outstanding customer service!!February 04, 2024Stephen B.
-
Robert was very friendly professional helpful during our interaction. Thank you Robert.February 02, 2024Araksi T.
-
Very good customer service provided by Nuria. My chairs were lovely, and arrived very quickly!February 02, 2024Deepa L.
-
She was informative, engaging and made the process much easier.January 31, 2024Cheryl B.
-
My specialist was great, he tracked down the product I was looking for and offered to handle payment and shipment ... he also was super friendly.January 31, 2024Rosemarie A.
-
The fan was described as white, but it really is light green but that’s OK because my room was painted green and it actually gives it a nice touch.January 29, 2024Lynne S.
-
This was my first order with Lamps,plus your customer service was excellent. Shannon was friendly, knowledgable and pleasent.January 28, 2024Mary R.
-
Shannon was both helpful and knowledgeable about the product and all the components I needed to order for my project. She had a showed a genuine interest in making sure I had everything I needed. Great personality and very professionalJanuary 27, 2024Chris C.
-
Consultant was a big help. Love lamp she helped me pickJanuary 25, 2024Elizabeth E.
-
Everything at this point has been wonderful. I haven’t received my full order. And partial order is going to be a large back order. But I am totally fine with that and they notified me quite quickly of that. That makes me very impressed.January 23, 2024Ray R.
-
I ordered my lights via phone on the 19th. The saleswoman was helpful but I am disappointed that it has not yet shipped. I realize that the order may not have processed over a weekend but had hoped it would be on it's way no later than the 22nd.January 23, 2024Carol C.
-
The Customer Service Rep that assisted me was so very helpful and professional. Please extend my heart felt thank you for a "Job Well Done"!January 23, 2024Bob K.
-
Bryce was wonderful to work with. Extremely helpfulJanuary 23, 2024Patricia B.
-
Thank you for helping me find the product I was looking for.January 22, 2024Robert H.
-
i ordered an orange lamp; you sent a yellow oneJanuary 22, 2024Mary E.
-
Thank you very efficient and the order was there immediately. She helped me with measurements and all the details. Great job.January 21, 2024Judy R.
-
Very personable, and knowledgeable.January 21, 2024Mark W.
-
Donna, the lighting specialist, was absolutely awesome! What a privilege to work with her.January 20, 2024Lynn B.
-
Everything arrived quickly, except the wall remote control unitJanuary 18, 2024Eilena B.
-
Very knowledgeable about product and excellent help making my purchase.January 18, 2024Karen C.
-
The assistance and professionalism that Miss Ani provided was Outstanding. It's too bad the rating options only went as high as '5'. I also enjoyed the light-hearted talking about the NY Giants and SD Chargers following the submission of my order.January 18, 2024Scott R.
-
Emily was very professional and customer friendly. Great experience! Thank you!January 16, 2024Robert F.
-
He was very helpful and explained everything to my satisfaction.January 15, 2024Diane N.
-
All questions were answered.January 15, 2024Waverly P.
-
Very pleasantJanuary 13, 2024Jess R.
-
Items not 100% as expected.January 13, 2024Hyacinthe W.
-
Your company backed up the policy to honor the lower price if found some place else. No hassle.January 13, 2024Kathy J.
-
Shannon was easy to work with and very knowledgeable about the products I was looking to order.January 12, 2024David R.
-
Julie G made both of my interactions with Lamps Plus extraordinary easy and left me with that rare feeling of confidence that the person I just interacted with was kind, efficient and knew what she was talking about!January 10, 2024Steven C.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
1000's of
Exclusive Designs
Trend-setting looks from
our in-house designers.
Fast and Free
Shipping Over $49*
Discover same day shipping
on 1000s of designs.
Expert
Customer Service
Fast and friendly help by
phone, chat or email.
Amazing Values,
All the Time
Backed by our
Price Matching Policy.