Open Box
Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
8,804 Reviews
5 Stars
7,128
4 Stars
831
3 Stars
369
2 Stars
210
1 Stars
265
Rate Your experience with Lamps Plus
Write a Review
Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
-
Check out these Reviews4.7 / 510,164 Reviews -
Check out these Reviews4.9 / 58,617 Reviews -
Check out these Reviews4.8 / 513,554 Reviews -
Check out these Reviews4.9 / 59,179 Reviews
-
I ordered a torchiere lamp but received a ceiling fan. Now it will be weeks before I receive my lampDecember 08, 2023Natalia M.
-
Donna was very helpful in helping me find the right fans for the space that would give me the most light! She was patient and courteous. The fans worked out perfectly!December 06, 2023Cara R.
-
There was nothing she didn't know about the product. This is my third purchase in just a few months. When I need lighting because I like your product and Marty is the reason I would not shop anywhere else.December 04, 2023Pat R.
-
Lamps plus always has a great selection at very reasonably prices, ordering on line or by phone is always easy and a pleasant transaction.December 03, 2023Mary O.
-
Victoria was excellent. She was friendly, pleasant and extremely helpful.December 03, 2023Lisa D.
-
Shannon did an outstanding job helping me. I was very pleased with my experience. Will use you all again!December 02, 2023Mark J.
-
An open box item did not have all the parts. This was resolved easily and satisfactorily however.December 02, 2023Robert S.
-
Donna asked excellent questions to make sure I was getting what I wanted. For instant, she questioned the down rod length.December 02, 2023Mike R.
-
He told me this lamp would accept dimmer bulbs, but the bulbs light but do not dim. Of course I didn't know that until it was all set up. Not nice to find this out. The box is destroyed cause you have to destroy the packing to get it out.December 01, 2023Dolores L.
-
Marine went above and beyond to help me when my credit card was not accepted. .December 01, 2023Nancy P.
-
Spent time with me to solve our issue.November 30, 2023Bert G.
-
I was very happy with sales person. Shannon is very pleasant and knows the products and patients.November 30, 2023Arian F.
-
Helped me return a product efficiently.November 30, 2023Janet D.
-
The specialist that helped me was so understanding, as I broke the glass on my chandelier. He quickly called the warehouse to see if replacements were available. Thankfully there is.November 30, 2023Deborah W.
-
Miriam was very helpful in addressing my concerns.November 28, 2023Lisa D.
-
My Lighting specialist spent all the time I needed to finish decorating with the magic of light!November 28, 2023Gail K.
-
Lamps Plus did not have the porch lamp in copper.November 28, 2023John A.
-
None of the photos showed the fan interface with the ceiling. We're satisfied with the results but were unnecessarily concerned until it arrived.November 27, 2023Gary W.
-
I was extremely satisfied, associate helped me a lot.November 27, 2023Hristinka A.
-
the lamp sent to me had a defect and needed to be replaced. the replacement process was efficient and effective.November 27, 2023Jay Z.
-
Good variety online, visiting the store is a pleasure and the customer services are excellent.November 25, 2023Michelle R.
-
The fixtures I bought from Lamps Plus came with impossible to find replacement bulbs. The high rating was for how your customer service rep handled it.November 25, 2023Maureen L.
-
Totally satisfied! Great custom service, answered my questions and placed the order for me. Couldn't be happier.November 24, 2023Melissa R.
-
I am completely satisfied with my shopping experience. Only one thing they sent the wrong receiver for the ceiling fan, remote.November 24, 2023Irvin S.
-
David was very helpful and answered all my questions. He emailed me and had no problems with my thinking about the purchase and discussing it with my spouse and then communicating back to him. Lets hope that my final selection works!!November 24, 2023Ana C.
-
All around a great shopping experience, thank you Frank.November 23, 2023Joe C.
-
It’s was very efficient and friendly.November 22, 2023Barbara R.
-
Eric was so helpful to this senior citizen who was having trouble with ordering online.November 21, 2023Cheri P.
-
Just when we thought we were going to have to buy a new lamp. Marty had a replacement bowl which saved the day.November 21, 2023Rose N.
-
Yes; I was pleasantly surprised that this young man was so helpful and knowledgeable about your products. He quickly completed my order in spite of my not having full knowledge of the product that I wanted.November 20, 2023Jacqueline J.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
1000's of
Exclusive Designs
Trend-setting looks from
our in-house designers.
Fast and Free
Shipping Over $49*
Discover same day shipping
on 1000s of designs.
Expert
Customer Service
Fast and friendly help by
phone, chat or email.
Amazing Values,
All the Time
Backed by our
Price Matching Policy.